Broadband industry behind millions of fake net neutrality comments, NY AG says

The US broadband industry funded millions of fake feedback submitted to the Federal Communications Commission relating to the 2017 repeal of net neutrality, in keeping with a report revealed Thursday by New York Attorney General Letitia James.

Of the record-breaking 22 million public feedback that the FCC acquired, a staggering 18 million were fake, James’ investigation discovered.

Millions of the fake comments, her workplace stated, had been funded by the broadband industry as half of a “secret campaign” to create the impression of grassroots opposition to net neutrality guidelines whereas the company weighed repealing the coverage. 

“Americans’ voices are being drowned out by masses of fake comments and messages being submitted to the government to sway decision-making,” James stated in a statement.

“Instead of actually looking for real responses from the American people, marketing companies are luring vulnerable individuals to their websites with freebies, co-opting their identities, and fabricating responses that giant corporations are then using to influence the policies and laws that govern our lives.”

Attorney General Letitia James Issued a report detailing millions of fake comments, revealing secret campaign to influence FCC’s 2017 repeal of net neutrality rules.
Attorney General Letitia James Issued a report detailing millions of fake feedback, revealing secret marketing campaign to affect FCC’s 2017 repeal of net neutrality guidelines.

The feedback had been left within the months after the Trump administration’s FCC chair, Ajit Pai, moved to overturn Obama-era guidelines imposing net neutrality, a regulation that prohibited web suppliers from selecting sure speeds for various web sites.

The net neutrality guidelines, which enjoyed a majority of the general public’s support, required a public remark interval earlier than being overturned. 

Demonstrators supporting net neutrality, protest a plan by the FCC to repeal restrictions on internet service providers in Chicago, Illinois, on December 7, 2017.
Demonstrators supporting net neutrality, protest a plan by the FCC to repeal restrictions on web service suppliers in Chicago, Illinois, on December 7, 2017.
Scott Olson/Getty Images

James’ workplace stated greater than 8.5 million feedback had been generated by way of a marketing campaign by a broadband industry group known as Broadband for America, which spent $4.2 million producing the feedback and sending letters to Congress.

James stated the funding for the group got here from three of the nation’s largest broadband firms, however didn’t identify the businesses. 

The investigators discovered that the feedback funded by the industry group had been collected by so-called lead technology firms, which provided individuals rewards in change for his or her data. 

But James’ report stated that the lead turbines additionally took names and addresses that they had already collected in unrelated work and advised the industry group that these individuals had agreed to affix the marketing campaign in opposition to net neutrality. One firm even copied private data that was stolen in an information breach.

The AG’s workplace decided that the three lead technology firms — Fluent Inc., Opt-Intelligence Inc. and React2Media Inc. — dedicated fraud, and had additionally participated in over 100 different advocacy campaigns unrelated to net neutrality. 

James introduced she reached agreements with the businesses that required them to reform sure practices and pay $4.4 million in cumulative penalties.

A protester holds up a sign supporting net neutrality against a plan by the FCC during a protest in Washington, on December 7, 2017.
A protester holds up an indication supporting net neutrality in opposition to a plan by the FCC throughout a protest in Washington, on December 7, 2017.

Jame’s workplace didn’t identify or penalize the broadband firms concerned within the marketing campaign as a result of there was no proof that the businesses had “direct knowledge of fraud,” in keeping with the brand new report. 

But not all of the fake FCC feedback got here from the broadband industry, James’ report famous.

For instance, the report notes that one 19-year-old school pupil submitted greater than 7.7 million feedback in favor of net neutrality. Since then, federal businesses have adopted higher safety measures to dam a number of feedback coming from a single supply, James stated. 

“From net neutrality rules to laws affecting criminal justice reform, health care, and more, these fake comments have simply been generated to influence too many government policies, which is why we are cracking down on this illegal and deceptive behavior,” James stated.

“My office will continue to shine a spotlight on abuses and disinformation and ensure those who break the law are held accountable.”

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