New normal in Covid times: Differently abled suffer in silence as world goes into distress mode

As the battle towards the Covid-19 pandemic continues, many challenges have cropped up. The pandemic has made Covid-19 security protocol the ‘new normal’. It has triggered hardships to all of us in all elements of life, from sourcing important provides to accessing medical therapy and residing as a social being.

Challenges compound for folks with particular skills, the divyangjans! This virus has include various challenges, from medical problems to lowered practical skill.

Differently abled persons are double victims in these Covid-19 instances as pandemic has impacted them as properly as their caregivers. Speaking to, a lot of them complained that whereas the federal government speaks about senior residents and others in the case of addressing a bunch of residents, it neglects folks with completely different skills.


Sharing her ideas, an IT skilled, who lives along with her husband in Kolkata and has a specifically abled sister in Delhi, believes that there ought to be particular tips for individuals with disabilities (PwDs). “There is no awareness about facilities that this group of people can avail during these tough times,” she stated.

“I’ve an intellectually disabled sister, who stays with my father and a maid in Delhi. Due to the lockdown, I couldn’t even order something from outdoors since my sister is probably the most susceptible amongst all. I couldn’t afford to take that threat. My sister had began creating signs like fever, dry cough and have become stressed. Seeing her situation, I referred to as up the helpline quantity. But the helpline made me wait for 2 hours and in the end no person linked,” she added.

Requesting anonymity, the techie stated: “We still have that fear about my sister as people like her cannot express themselves and get irritated when we keep enquiring about her health. But we make efforts to ensure that my sister feels better by talking to her on a video call every day.”

READ: Separate vaccination counters to be set up for persons with disabilities in Tamil Nadu


The Central government issued comprehensive disability-inclusive guidelines to states/UTs for the protection and safety of the PwDs in light of Covid-19 in April 2020. The government also launched centralised toll-free mental health helpline numbers for persons with disabilities — 1075, 011-23978046, 9013151515.

As per the guidelines issued by the Ministry of Social Justice and Empowerment, all information about Covid-19, services offered and precautions to be taken are to be made available in simple and local language in accessible formats, i.e. in Braille and audible tapes.

“During quarantine, essential support services, personal assistance, and physical and communication accessibility should be ensured e.g. blind persons, persons with intellectual disability (psycho-social) are dependent on caregiver support. Similarly, persons with disabilities may seek assistance for rectification of fault in their wheelchair and other assistive devices,” it added.

Even though the Department of Empowerment of Persons with Disabilities (DEPwD) recognised that PwDs are more vulnerable to the virus because of their physical, sensory and cognitive limitations, but the citizens believe that actual implementation of these guidelines requires long-term preparedness and mass awareness.


In West Bengal’s Asansol, 17-year-old Sneha Smith is the caregiver for her 19-year-old brother. She says it becomes stressful for her at times to juggle between schoolwork and household chores as her parents have been keeping unwell.

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“My brother is differently abled, mentally and physically. The whole pressure of looking after him and my parents has fallen upon me. He loves to go out but now he cannot due to the present situation. It is making him more irritated. He creates ruckus nside the house, loses cool on small issues and does not eating properly. This is affecting his health,” Sneha stated.

The teenager added that earlier her father used to do grocery purchasing however as a consequence of his unwell well being, she has taken on the duty now.

“As the market is sort of far and there’s a lack of transportation, I’ve to stroll an extended distance to succeed in there. I’m making house treatments for the betterment of everybody in the home. I’ve to handle this stuff single-handedly together with my research, and it’s turning into arduous for me,” she said.


The pandemic has given sleepless nights to parents of differently abled children. They believe that it is high time the government thought of having state-wise data for specially abled people with all their personal details, just so that the authorities are able to check on them during times like these. The government has a website for the PwDs with all the necessary information, but it does not have data of divyangjans.

Sonali Mondal, mother of nine-year-old Ribu Mondal, who lives in Maharashtra’s Pune, said her specially abled son has developed anger issues as he is unable to step out of the house. Sonali and her husband have tested positive for the virus.

“We each examined optimistic and since then we have now quarantined ourselves. Hence, we can not let Ribu come close to us. But he doesn’t perceive and turns into irritated nowadays. He loves going to highschool however since he’s homebound, he has began throwing issues outdoors from the balcony. He can also be not consuming correctly. It is turning into mentally demanding for us,” she said.

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According to an Indian Express report, 2.21 per cent of India’s population is disabled as per Indian Census 2011 while as per World Health Organization (WHO), 15 per cent of the world’s population is disabled.


The pandemic has made the people with disabilities feel low and go through mood swings as they are homebound for over a year, said Aditi Ganguly, a consultant psychologist in Kolkata.

“They used to have a every day routine of attending some form of vocational coaching or bodily exercise, however now all that has been disrupted because of the pandemic,” she said.

The caregivers are getting burnt out as their burdens have increased, she said. Most of PwDs are largely dependent on caregivers.

“They are additionally having temper swings and disturbance in sleep patterns as they now should take care of the specifically abled folks day and evening with none breaks. This has led to frustration and anxiousness points amongst them. They are scared to take them to the docs bodily. Lack of on-line session additionally doesn’t assist. The immunity of those that are wheelchair-bound is compromised as a result of they don’t have any attendants as a consequence of social distancing protocols,” Ganguly explained.

She said a counselling support platform for caregivers free of cost should be created where they can speak about their issues.

Some mental health experts said people with intellectual disabilities (ID) were as a group at specific risk during the Covid-19 pandemic because of marked mental and physical health co-morbidity.

ALSO READ: Covid-19 impact: Will education for persons with disabilities change, as more universities go online?

“Social distancing and isolation protocols carried out to comprise the unfold of Covid-19 are recognized to impair psychological well being. This burden can also be more likely to be larger for folks with mental disabilities as a result of they typically have poor coping skills,” stated Prakriti Poddar, Managing Trustee of Poddar Foundation, Delhi

“Caring for folks with an mental incapacity is demanding and even underneath normal situations. It results in excessive ranges of perceived stress and burnout. The impression on households and caretakers are particularly heightened the place the same old helps of residential faculties, day providers or respite care have been withdrawn because of the pandemic,” Poddar said.


According to Yes We Can, a Delhi-based NGO launched by a specially abled couple, around two-thirds of the PwDs are unemployed, and those who are employed, are in the unorganised sector. The NGO has been working to make the specially abled socially and economically independent. But pandemic has brought their campaign to a halt.

“Social distancing has not solely led to bodily distancing but additionally led to folks distancing socially from one another. Hence, disabled folks don’t even get the chance to work together with one another. They usually are not in a position to contribute to society and their necessities change into the final precedence in the society. There have been some who needed to start out their small companies. They had even began however now they’ve change into unemployed,” said a member working with the NGO.

Urging the government to open special care centres for them and allowing door-to-door vaccinations, he said, “As the immunity of those folks is weak, I really feel there also needs to be a particular transport system too for them.”

Aliya Ali, a counsellor with AAMBRA Foundation, said that having to deal with a specially abled patient was a unique experience for her in the pandemic situation.

“With the pandemic making issues tough, I spoke to a consumer over the cellphone, however I used to be fully unaware of her situation. All my focus was on her present life state of affairs which was even worse. My consumer was anticipating me to satisfy her at any price, however it was not doable for me because of the lockdown. I felt helpless. During the counselling classes, I all the time needed to maintain in thoughts her bodily situation. So, I needed to be very cautious. After interacting with the consumer, I realised that folks with particular skills actually need particular care and help,” she explained.

ALSO READ: Fear and fatigue in a Covid world


The State Commissioners for PwDs should be declared as the State Nodal authority in respect of persons with disabilities.

They should be the overall in-charge to resolve disability-specific issues during the crisis period.

They will coordinate with state disaster management authority, health, police and other line departments as well as district collectors and district level officers dealing with persons with disabilities.

They will be responsible to ensure that all information about Covid-19, public restriction plans, services offered are available in local language in accessible formats.

(Please refer to this link to know all disability guidelines by the Central government)





Project Delhi

Samarthyam India

Viklang Sahara Samiti Delhi

ASL Foundation Trust

For important provides & counselling:

Rakesh: +91 9560874098

Danish: +91 9891414742

For groceries:

Call/WhatsApp +91 7411167030

Executive Director: Anjlee Agarwal

Kapil Kumar Aggarwal

Director Preeti Gupta

For medicines:

Call/WhatsApp +91 801033000

WhatsApp/Call: +91 9711190806/


9811015733, 011-27915733

Phone: 011-27911345

Phone: 011-41019389

Email :

Call: 9818693445

Email tackle



Samarthanam Trust for the Disabled

For primary groceries and masks kits

Naveen +91 94498-64786

Sunil +91 94498-64691


Project Mumbai

For groceries/packed meals: Call/WhatsApp: +91-98795 08404/96533 30712

For medicines: Call +91 9992999929


The Tamil Nadu authorities has arrange

two helplines for disabled folks to name queries and requests for provides.

Dial toll free at 1800-425-0111.

For WhatsApp and Video Calling: +91 97007-99993.

Sign language interpretation facility accessible.


Sruti Disability Rights Centre

For on-line/telephonic counselling providers

for disabled folks and caregivers Email

National Mental Health Helpline: 080 4611 0007


Deaf and arduous of listening to folks +91-98881-76357

READ: Covid-19 impact on our mental health and how to deal with it | Doctors’ roundtable

ALSO READ: Covid survivors at higher risk of brain, mental health disorders: Study

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